MRF Tyres — My Honda City VX car under warranty tyre have mfg defect - found balloon on side

Address:

Vadodara, Gujarat

With reference to above subject, I have reported issue related to my Honda cityVX car tyre (175/65R15 84T ZVTV TL Sr no [protected]) side wall observe air balloon, on 27th Jun 2015 submitted damage tyre to MRF Vadodara office through Aspen Honda Vadodara. From MRF Vadodara got report that my claim is rejected mentioning “through cut on tread due to impact with some sharp object”. I don’t know does MRF team has taken detail inspection or not but as a layman If I see my tyre visually there is not even minor external scratch on tyre, I surprise with this comment sowing sharp object heat the tyre in that case my tyre outer surface must be damaged first before getting inside part damage and getting balloon on side surface. Here I am complaining again to revisit inspection and do the needful for replacement of my car tyre under warranty on priority bases.