[Resolved] Mswipe Technologies — edc machine | |||
My edc machine is linked to some other company's bank account other than the company for which the documents are provided. I have repeatedly called the customer care number but i am not getting any response or cooperation from them. I have paid the service charges for two years in advance and it has already been a month for which the company has already taken the service charges and i am unable to use the machine to accept payments as the money is not being transferred to my account. The after sales service and complaint resolving team has not even bothered to contact me and i do not see any end to this problem. I have even proposed to return the machine and get the refund of my payment but for that also i have been unable to contact anybody for the company.4000 Was this information helpful? | |||
Mar 31, 2018 Complaint marked as Resolved Mswipe Technologies customer support has been notified about the posted complaint. Verified Support Feb 05, 2018 Mswipe Technologies Customer Care's response Dear Nitin, Kindly share your registered mobile number or device id so that we can assist you in better manner. Verified Support Feb 21, 2018 Mswipe Technologies Customer Care's response Dear Nitin, Since there has been no response from your end, we consider that you issue has been resolved and hence closing this case. For further information or query feel free to write us at [protected]@mswipe.com or call us on[protected] . | |||
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+91 11 4701 0204 (Delhi)
+91 22 4922 4466 (Head Office)
+91 80 4096 9167 (Bangalore)
Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
I paid 14160 rupees through check for mswipe wisepad g2 plus ( card swipe machine) device 3 months has gone i did not get the device. i called customer support 4-5 times they always said you will have your device in 3 days