[Resolved]  Mswipe — trying to reach for at least for 4 months but getting no response

I want to register complaint against this company as i have bought their machine for my restaurant business in faridabad and have been trying to reach them for almost 4 months but they donot care about their customers and don't give any response after selling their machines. The person who sold these machines is no more doing job there and also unable to give response. Everytime i call them their customer care number executives tell us that he will soon arrange call with the required person but no response i got till date, iam very disappointed with their services please try to resolve this issue.
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Jan 6, 2020
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2019
Mswipe Technologies Customer Care's response
Hon’ble Department of Consumer Affairs, Govt. India We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed. As per the complaint received, We are unable to identify you in our system with the information provided. Could you please share your registered number and device ID so it will help us to resolve your issue.

Awaiting for your response to help you further.

Still if you have any query or for further assistance please call on[protected].
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    Mswipe Technologies Phone
    +91 11 4701 0204 (Delhi)
    +91 22 4922 4466 (Head Office)
    +91 80 4096 9167 (Bangalore)
    Mswipe Technologies Address
    Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
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