I had bought MTR Badam drink mix trusting the brand for quality and hygiene but it was disappointing to see worms in the pack while transferring to a container. Manufacturing date on the pack is Jun 2016. I have attached the videos. MTR it's really disgusting and this is how I can show my frustration by sharing this in public and stop using your products.
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Sep 9, 2016
Complaint marked as Resolved
MTR Foods customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2016
MTR Foods Customer Care's response Dear Customer,
We are in receipt of your feedback. The MTR Foods Customer Care Cell would we in touch with you shortly in this regard.
Warm Regards,
MTR Foods Pvt. Ltd.
Verified Support
Aug 09, 2016
MTR Foods Customer Care's response Dear Mr Nanda Kishore,
We are awaiting your response. We would request you to get in touch with our Customer Feedback Cell on Toll Free Number[protected], or email us at [protected]@mtrfoods.com with videos and pictures of the products along with your contact details for us to take necessary action on the same. Without the said information we would be unable to progress further in the matter.
Regards,
MTR Foods Pvt. Ltd.
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