[Resolved]  MTR Foods — Replacement of goods

Address:Vadodara, Gujarat, 390001
Website:Consumercomplaint.com

Respected manager,
I am Prakash Tanwani from
L.R.Deoomal & co. Munshi khancha Laheripura Vadodara
Sir due to some reasons our above mentioned firm is closed we had a good superstore business for your valued MTR products . But as our firm get closed I got a good stock of MTR products unsold from july 2017 I contacted mr. Prakash Desai who is sales officer in vadodara region for MTR products. Many many times I requested him to replace the goods at that time which had still 6 months to be expired because I have changed my business from provision goods to chocolate related raw materials . Inspite of my several request to Mr. Prakash Desai for just change of items I got only false promises from him. Every time different excuses were given to me from him .sir our stock was purchased at Ramzan period, if above said mr. Prakash Desai had find solution for change of items he could have saved the MTR company from such type of loss, but he did not take my request seriouly and as a result a good stock turned into unwanted replacement. Sir when our time was good we sold a huge stock of MTR products for many years now when I have crucial period nowadays at that I expect a fair support from great MTR company . I have a just humble request to you to support me at my crucial time and please cooperate me to get my goods replaced. Iam not asking for cash back just asking for getting my goods replaced to new one . Sir please do needful for the same .Expecting your kind support in future .
Thanks
PRAKASH TANWANI
L.R.DEOOMAL & CO.
VADODARA (GUJARAT)
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Mar 14, 2017
Complaint marked as Resolved 
MTR Foods customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2017
MTR Foods Customer Care's response
Dear Customer,
We are in receipt of your feedback.
Please share your contact details . The MTR Foods Customer Care Cell would be in touch with you shortly in this regard,

Warm Regards,
MTR Foods Pvt. Ltd.
Verified Support
Feb 11, 2017
MTR Foods Customer Care's response
Dear Customer,
We are awaiting your response.
We would request you to get in touch with our Customer Feedback Cell on Toll Free Number[protected], or email us at [protected]@mtrfoods.com with your contact details for us to take necessary action on the same.

Warm Regards,
MTR Foods Pvt. Ltd.
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    +91 80 4081 2100
    MTR Foods Address
    No.1, 2nd & 3rd Floor, 100 Feet Inner Ring Road, Ejipura, Bangalore, Karnataka, India - 560047
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