[Resolved]  Mufti — bad quality of cloth

Address:Kota, Rajasthan

Sir I bought a t-shirt ( product no MKF-3033 05-navy ) cost 1199 Rs from mufti store at gumanpura, kota, rajasthan, -324007 had been used for two days after that the t-shirt lose in size . now its like a cheap product . i am very disappointed with this its my first time bad experience. please solve this . thank you. email- manu.[protected]@gmail.com name-Manu
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Complaint marked as Resolved 
Mufti / Credo Brands Marketing customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2015
Mufti / Credo Brands Marketing Customer Care's response
Dear Manu, First of all we would like to apologise for the inconvenienced caused to you and we thank you for bringing this to our attention, We at team mufti do not tolerate unsatisfactory customer service, Be sure we will look in to your defect matter at the earliest but first we would like to have your contact number so that our representative can assist you through our exchange policy. In case you need any assistance do not hesitate to let help desk know about it.
Verified Support
Jan 14, 2015
Mufti / Credo Brands Marketing Customer Care's response
The complaint of Mr. Manu has been resolved within 4 days.
Complaint comments 

Comments

My problem has been solved within a day...
Money has been refunded
I'm very thankful to mufti team..
Dear Manu,


First of all we would like to apologise for the inconvenienced caused to you and we thank you for bringing this to our attention,

We at team mufti do not tolerate unsatisfactory customer service, Be sure we will look in to your defect matter at the earliest but first we would like to have your contact number so that our representative can assist you through our exchange policy.

In case you need any assistance do not hesitate to let help desk know about it.
Thank you manu,


Incase any one has any complaint about any recent defect, Kindly contact help desk at [protected]@mufti.in, Your complaint will be resolved at the earliest if found genuine.

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