[Resolved]  Mufti / Credo Brands Marketing — jeans

Address:New Delhi, Delhi, 110005

Hi
I have purchased 4 mufti jeans from a outlet detailed at end of this mail.
One of the jeans sized 32 become 34 after 1 wash.
I have purchased all 4 jeans in same style but different color.
When i told the store owner he told this fabric is like this only.
However i was not satisfied by the answer.
And i didn't expected this quality from mufti and it's not the first time i m buying mufti jeans.
Seller : wood palace # shop 130-131, ghaffar market, karol bagh, new delhi-110005
[protected]
Buyer : pawan verma
[protected]

Kindly do needful to be done asap and find invoice attached
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Feb 22, 2018
Complaint marked as Resolved 
Mufti / Credo Brands Marketing customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2018
Mufti / Credo Brands Marketing Customer Care's response
Dear Pawan,

First of all we apologize for the inconvenienced caused to you and we thank you for bringing this to our attention.

Kindly contact Mr. Uday +91- [protected] as he would assist you with your complaint.

When you submit the garment at your nearest store we will be happy to assist you with the same.
Complaint comments 

Comments

On March 13, I bought jeans from the Mufti showroom Raja Bazaar for Rs 3600. After washing, all its color fell. Please take appropriate decision in this context and refund the money or change the material.

This is a serious case of fraud.

Regards
Kumari Archana

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