[Resolved]  Mufti / Credo Brands Marketing — Torn shirt

Address:Khordha, Odisha

Dear mufti team, I am a regular user of mufti brand but this time I am completely disappointed with this brand, because last month I purchase a mufti shirt worth rs 1999 but after using once it got torn.this is the first time I experienced such an issue. I also went to shop wear I had bought this shirt but shopkeeper did not returned this, he tell me to repair this but why I repair this after buying this product with a huge amount. I am expected to get it replaced. I buy this shirt from bmc mall, Bhubaneswar, invoice no: 2798. Regards pradipta kumar lenka, phone : [protected] email id: 1971.[protected]@gmail.com.
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Complaint marked as Resolved 
Mufti / Credo Brands Marketing customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2016
Mufti / Credo Brands Marketing Customer Care's response
Dear Pradeep Kumar,

First of all we apologise for the inconvenienced caused to you and we thank you for bringing this to our attention.

Be sure we will look into your defect matter at the earliest and our local represenattive will assist you through our exchange policy and will do the needull according to the company policy.

Incase you have any question's or concern do not hesitate to let helpdesk know about it at [protected]@mufti.in or call us on toll free number[protected].
Complaint comments 

Comments

Dear Pradeep Kumar,

First of all we apologise for the inconvenienced caused to you and we thank you for bringing this to our attention.

Be sure we will look into your defect matter at the earliest and our local represenattive will assist you through our exchange policy and will do the needull according to the company policy.

Incase you have any question's or concern do not hesitate to let helpdesk know about it at [protected]@mufti.in or call us on toll free number[protected].

Discount Not Give the Gorakhpur O/L

Dear sir, I have purchase 3 shirt from mufti o/l. He is not give the online bill. Thanks Ashok
I am a regular customer of mufti.. 2 3 three back i buyed a mufti printed shirt @2000 i only wore that shirt 3 or 4 time but after 2 wash the color and print of the shirt became fade..

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    Mufti / Credo Brands Marketing Phone
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