[Resolved] Mufti — mufti jeans colour gets faded in first wash. | |||
I purchased mufti jeans with product no- MFT-11802 on 14th April 2015 worth Rs.1680/-. But yesterday after the first wash its colour gets faded too much and now its looking like an ordinary local jeans..I am really very much disappointed with MUFTI. I expect a very good response from MUFTI in this matter as soon as possible. Outlet Name and Location:- Pragati Fashion 32 Milestone, Near Puma Store NH-1, Kundli, Sonepat, Haryana-131001 Regards: Chetan Dhiman [protected] [protected]@gmail.com Was this information helpful? | |||
Complaint marked as Resolved
Mufti / Credo Brands Marketing customer support has been notified about the posted complaint. Verified Support Apr 27, 2015 Mufti / Credo Brands Marketing Customer Care's response Dear Chetan,
First of all we would like to apologise for the inconvenienced caused to you and we thank you for bringing this to our attention.
We at team mufti do not tolerate unsatisfactory customer service, Be sure we will look into your defect matter at the earliest.
We suggest you to visit the EBO(exclusive Brand outlet) in Sonipat Haryana and show them the defect, They would take the garment in their possesion on review basis and if defect found to be genuine manufacturing defect will assist you through our exchange policy.
Incase you have any question's or concern do not hesitate to let help desk know about it.
| |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
79%
Complaints
38
Pending
0
Resolved
30
+91 80 6569 7086
+91 22 6141 7200 (Regd. Office)
+91 80 6569 7080
K Wing, 2nd Floor, Tex Centre, Chandivali, Andheri(E), Narayan Properties, Mumbai, Maharashtra, India - 400072
jeans
Hello Team, I have recently taken mufti jeans from a branded store at himayatnagar. The jean has already become loose after wearing it once. The strech material quality is very low. Please help me. Regards, Varun Pulyani.