Mumbai Foreign Post Office — Order on custom hold

Website:

MUMBAI FORIEGN OFFICE

I ordered a product from outside india. After reaching india it is still stuck in Mumbai foreign post office from 30 days.
Tracking id: https://t.17track.net/en#nums=RU[protected]NL
I need my item as soon as possible . I have filed complain 4 times over here but no response.
Kindly reply to calls, message and complaints and give me some updates or i will have to take higher actions as my dad is in police telangana