[Resolved] Munafa Corporation — Wrong Order

kifaru

from Delhi, Delhi

Address:	New Delhi, Delhi
Website:	www.munafa.co.in

On[protected], I ordered a colombo of 3 branded shirts and a US Leather Jacket. I received received a parcel with order number MUN366659 on[protected]. However, the design and quality of the material is different from what I ordered. They are also too small.

I immediately contacted Munafa corporation through the e-mail [protected]@munafa.co.in and and got a message with reference number 2582 that my complain has been received and it's being worked on. The message came from [protected]@munafa.zendesk.com

Upon googling www.munafa.co.in I saw a display saying the online store does not exist. I have not received any communication till now.

The agent who delivered the parcel contacted me through [protected] (his phone number).

I have done some online shopping on many occasions with amazon and flipkirt but have never experienced this problem. To boost client confidence, actions need to be taken urgently.

I have added the photos of the colombo of the 3 branded shirts and the jacket that I ordered. However, I need my cash back (INR-1658) as I feel cheated by Munafa corporation

+4 photos

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Sep 15, 2016

Complaint marked as Resolved

Upon writing an e-mail to them complaining of the wrong order, they sent me an e-mail through [email protected] saying my complaint was being reviewed by their support staff. The reference number of the e-mail is 2582. The person or agent who brought the parcel/order has +919953457427 as his mobile number. He used that number to contact me before the delivery. Since I feel cheat, I simple want my money (INR 1658) back.

Sep 15, 2016

Updated by kifaru On[protected], I ordered a colombo of 3 branded shirts and a US Leather Jacket. I received received a parcel with order number MUN366659 on[protected]. However, the design and quality of the material is different from what I ordered. They are also too small.

I immediately contacted Munafa corporation through the e-mail [protected]@munafa.co.in and and got a message with reference number 2582 that my complain has been received and it's being worked on. The message came from [protected]@munafa.zendesk.com

Upon googling www.munafa.co.in I saw a display saying the online store does not exist. I have not received any communication till now.

The agent who delivered the parcel contacted me through [protected] (his phone number).

I have done some online shopping on many occasions with amazon and flipkirt but have never experienced this problem. To boost client confidence, actions need to be taken urgently.

I have added the photos of the colombo of the 3 branded shirts and the jacket that I ordered. However, I need my cash back (INR-1658) as I feel cheated by Munafa corporation.

My complain has not been resolved.