Municipal Corporation Of Kolkata — Transaction failed but money deducted - Screenshot enclosed

pranagan Banerjee

May 8, 2023

Address:

52 A Hazra Road

This is to inform you that while trying to pay my Kolkata Municipal Corporation (KMC) property tax online, the amount got deducted from my bank account but this did not get credited to KMC account due to
failure in online transaction. I have checked KMC website and it is still showing the amount as unpaid. Please see the details below.
Request you to investigate from your end and let me know what action has to be taken from my end.

Date of transaction: 05-May-2023
Bank: ICICI
Tansaction Ref. No.: [protected]
Amount: Rs. 2539/-
Name: Prangan Banerjee
Assessee no:[protected]
Contact e-Mail: prangan.[protected]@gmail.com

Appreciate your prompt response.

Regards,
Prangan Banerjee

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Municipal Corporation of Kolkata customer support has been notified about the posted complaint.

May 08, 2023

Updated by pranagan Banerjee This is to inform you that while trying to pay my Kolkata Municipal Corporation (KMC) property tax online, the amount got deducted from my bank account but this did not get credited to KMC account due to
failure in online transaction. I have checked KMC website and it is still showing the amount as unpaid. Please see the details below.
Request you to investigate from your end and let me know what action has to be taken from my end.

Date of transaction: 05-May-2023
Bank: ICICI
Tansaction Ref. No.: [protected]
Amount: Rs 2539.00/-
Name: Prangan Banerjee
Assessee no:[protected]
Contact email: prangan.[protected]@gmail.com

Appreciate your prompt response.

Regards,
Prangan Banerjee