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Muthoot Complaints & Reviews

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Last updated Jun 1, 2024
Complaints 525
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Muthoot reviews & complaints(525)

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R
from Chennai, Tamil Nadu
Jun 1, 2024
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Two wheeler loan

My two wheeler loan no 030710.
Loan applied for amount 65216
dispersed amount 62748

They asked me to make an payment to them say that for 65216 loan
only 60500 will be credited and balance I have to pay.
Then they asked me to pay 4990.
I paid the amount.
Later I came to know that I was cheated.

I couldn't get any clarification from any one

My contact details...
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Garima0003
from Mohali, Punjab
May 24, 2024
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Address:Kharar Mohali
Website:Muthoot

I have done the whole payment now in app it's showing me zero outstanding. I have all the reciepts and acknowledgement from there side. I visited the branch waited for an 2hour no one responding. ALSO NO BRANCH MANAGER IS THERE AND I CAME BACK. I NEED MY GOLD BACK AND M PISSED OFF.
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    S
    Subham001
    from Bengaluru, Karnataka
    May 21, 2024
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    Regarding the difference amount of my PL

    Address:Bengaluru

    I have taken a new PL from muthoot and closed the old one, first of all they interest rate was 17% and after esign and mandate they changed to 18% and again i did, after deduction of all the fees and deduction of my old PL the amount i got is mismatched the difference amount is 7022, neither i got reply for refund of my insurance amount of my old PL and even i didn't received a welcome kit of my new PL, i asked the team many times they said...
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    U
    Ufebio
    Apr 15, 2024
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    Hello Muthoot,
    I am from Nandyal, I haven’t taken any kind of loan till now but now in my cibil it is showing that I have taken an unsecured loan due to that my cibil score has drastically decreased.
    Please look into it
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      S
      shaik yusuf 789
      from Guntur, Andhra Pradesh
      Apr 9, 2024
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      rude-unprofessional conduct and disrespectful behavior of branch manager

      Address:S No 11 to 13, 12/25/168, Doctors Plaza, Kothapet Main Road, Kothapet Guntur - 522001 +919289043480

      Greeting for the day!!!

      Dear concern,

      I hope this email finds you well. My name is shaik yusuf, and i am writing to bring to your attention a distressing experience i encountered at your muthoot fincorp branch located in kothapet, guntur (Branch code: f3825) on 07/04/2024.

      On the aforementioned date, i visited the branch to retrieve my gold under the blue super value gold loan scheme, loan no:...
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      Dear Concern Team,

      This is regarding the below gold loan, need to raise the query to Muthoot group concern team & RBI team.

      It is whole & sole responsibility of the Muthoot team to inform the customer regarding the maturity & renewal of loan.

      Due to irresponsibility of Muthoot team, today i got a message of late charges of Rs.7454/- as the loan was closed in the month of Oct'2023

      In...
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      Y
      Yusuf Shariff
      Aug 22, 2023
      Aug 22, 2023
      This thread was updated on Aug 22, 2023
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      Incorrect loan account

      A personal loan account named Muthootnan is reflecting in my cibil report with a delay in payment which is affecting my cibil score this account does not belong to me please check and do the needful...
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      K
      kramesh babu karlampudi
      from Vijayawada, Andhra Pradesh
      Aug 10, 2023
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      Complaint Regarding Failure to Clear Suit Filed Flag on my Muthoot Finance Account

      To
      Consumer Complaint team

      Dear Sir/Madam,
      I am Ramesh Babu Karlapudi from Guntur Andhra Pradesh

      Subject: Complaint Regarding Failure to Clear Suit Filed Flag on my Muthoot Finance Account

      I am writing to bring to your attention a matter of great concern regarding the handling of my account with Muthoot Finance.
      My name is Karlampudi Ramesh Babu, and I hold an account with...
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      Y
      Yogesh6366
      Aug 2, 2023
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      Loan is not updated in Experian report

      I had Loan with account number F8313/F3423 . this is still reflecting in experian credit score.
      I tried multiple times but did not get proper resolution...
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      S
      Sujisanal
      Jul 21, 2023
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      NOC and customer service

      Subject: Complaint regarding NOC

      Dear sir

      I am writing to express my dissatisfaction with the delay in receiving my NOC from your company. I had settled and paid the amount six months ago and I am still waiting for my NOC letter.

      I have been following up with your customer service team for the past few months but have not received any updates on the status of my NOC. This delay has caused me a...
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      Address:Bangalore

      I want to raise raise a complaint on muthoot executive in Bangalore whose name is Kiran, he visited my house many times without any notification that he will be visiting house. I have not got any legal email from muthoot finance group. I had provided my new address to change in loan agreement and this person is miss-using my address by visiting house.This is an illegal activities.
      No one can come to customer house unless they have...
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      S
      Sandesh Subhedar
      Apr 17, 2023
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      Amount paid thru Rtgs

      Address:Grand Manor Ideal park, F wing, flat no 104

      Dear Sir

      I am Sneha subhedar I have gold account number F8604 in muthoot today I have made 200000 rtgs from Bank of India to Axis muthoot Fincorp.

      Still senior manager Mr Prince kannu are not realising our gold...
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      R
      from Ganj basoda, Madhya Pradesh
      Apr 17, 2023
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      Full and final amount not received

      I am resigned muthoot finance Ltd and my last working day is 1 Dec 2022 but still they are not released my full and final amount and Noc.

      REGARDS,
      RAHUL JAIN
      EMP. ID DM25092
      COMPANY MAIL ID - [protected]@muthootgroup.com,
      [protected]@muthootgroup.com...
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      M
      Muskaan Sinha
      from Powai, Maharashtra
      Apr 1, 2023
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      Employees Behavior

      Address:Katemanewali, kalyan East

      I have come to release my gold around 4.30 and they denied to accept the request, they said that it's closing time where's closing time is 5pm but after requesting they accepted the request but they asked to wait half n hour but they kept me waiting for more than one hour, this is very bad experience. Staf should give priority to customers....
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      M
      Muskaan Sinha
      from Powai, Maharashtra
      Apr 1, 2023
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      Bad employees behaviour

      Address:Katemanewali, kalyan East

      I have reached office around 4.30 pm to release my gold but they didn't accept to release after request they agreed and they asked to wait half n hour. I have waited for more that one hour to get my gold. This is not at all a good experience....
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      P
      punjabsmalhi
      from Bathinda, Punjab
      Mar 24, 2023
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      Refuse to give my loan back

      Address:Thermal colony Bathinda

      My self Punjab Singh from Bathinda. My Customer ID is [protected]. I am ready to pay my full loan amount but Bathinda Bank Bazaar branch is refused to release my gold. When I asked questions. They said our head office refused to release gold. It doesn't make any sense. The behaviour of staff is also very negetive. They don't want to talk when we said we need our gold back. It is never mentioned in terms and conditions that branch can...
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      P
      Pardeep Kumar Yadav
      Mar 22, 2023
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      Lon

      Address:Muthoot
      Website:Muthoot

      Loan galat tarike se uthaya gaya hai mrutyu ke bad loan uthaya Gaya Hai rishwat dekar Ke budhni Devi Radheshyam Yadav...
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      Hi Team,

      Why the below mentioned loan accounts are missed in the Experian Credit report and few gold loans status still it is showing Active status.

      Please verify and share the below mentioned gold loan account details to Experian Team ASAP.

      7 months old data also u didn't share to Experian team please do it ASAP.

      Below 2 loans are still active status in the Experian credit report....
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      Hi Team,

      Why the below mentioned 3 loan accounts are missed in the Equifax Credit report.

      Please verify and share the below mentioned gold loan account details to Equifax Team ASAP.

      7 months old data also u didn't share to CRIF team please do it ASAP.

      F16931/F2795
      F16916/F2795
      F16553/F2795...
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      Why the below mentioned 2 loan accounts are missed in the CRIF Credit report.

      Please verify and share the below mentioned gold loan account details to CRIF Team ASAP.

      7 months old data also u didn't share to CRIF team please do it ASAP.

      F16931/F2795 and
      F16916/F2795

      Please send OLM (Online Data Management sheet) to the CRIF team on [protected]@crifhighmark.com along with...
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