My Flower Tree — Poor service with quality

Address:

Gurgaon, Haryana

On of my friend book a cake with flowers with greetings today for my birthday n delivery boy promised her to do delivery at mid night around 12 o clock but delivey boy come around 12:30 although i check he have only cake not any other like my flowers and greeting however i call him customers care UDIT pick my call and i tell him this is happend with my order number but delivery boy not on time although i said where my complete order to give you with flowers but he said your flowers bymistake give to other guest and i tell him to UDIT customer care pls take this order without any confession ok after that i check the cake and am shocked cake complete damage man i shouting on him means OVER UDIT in customer care whats is this you guys gives this types of service am from yatra.com as sr level am not accepting this poor service and although in midnight i purchase cake through my friend cake price around 4000 so who bear this amount because of your silly mistake guys today its my birthday and you did wrong. Boss tomorrow morning UDIT promis me to arrange a call back to team supervisor other vise i raise complain in consumer court for your service noted and dont take like a joke thank you