My Money Mantra — Refund the money

Address:

941, Sector 9 , Gurgaon , 122001

I have purchased a American eagle jeans against order no[protected] dt. 11 July-22 UPI ref. no. [protected].
It has been replaced two times & got oversize jeans, now requested to refund it & back to money in my account, But after continuous follow up & reminders, no personal neither return the money & replace the item.