My Vgp — face cream

Address:

HA4 4HH

I received face cream plus eye cream which was not ordered. I returned the items on 19/3/19 which was delivered back to you and signed for on 20/3/19.
I was charged two postage amounts although it was only one parcel. I contacted you to reimburse me but, as yet i have not received anything. Can you please reimburse me forthwith. I think you are ripping people off with your sales tactics and charging double postage.