[Resolved]  Mydala — Unauthorised amount deduction

I am a VI customer, mydala is charged me Rs. 49 without any consent. I have not visited their website nor clicked on any of their subscriptions. This is outrageous and fraudulent activities. VI should cancel their tie up.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mar 30, 2021
Complaint marked as Resolved 
I initiated an email to VI and mydala stating I have been charged without authorisation. Immediately VI reached out and refunded the said amount so do mydala. But as a Good Samaritan I returned Rs. 49 to mydala. Now it’s between mydala & VI to figure out.
Mydala customer support has been notified about the posted complaint.
Complaint comments 

Comments

VI refunded the amount first. Mydala also reached out and refunded 49 rupees. Since I already got paid by VI returned Rs 49 to mydala.

Now mydala has to pay to VI.

Thank you VI

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mydala
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    136
    Pending
    0
    Resolved
    27
    Mydala Phone
    +91 11 4344 4444
    Mydala Address
    Building No. 40 ,Okhla Phase 3 Industrial Area, New Delhi, Delhi, India - 110020
    View all Mydala contact information