[Resolved] Mydala — Deducted money from my mobile bill

Nitin_Grg

from Delhi, Delhi

Address:

122018

My dala deducted my rs.59 two times. I didn't even activate any coupon or any service. They are fraud. My money was deducted twice by mydala without my consent i didn't even clicked on anything while surfing a message popped up and i received a message from mydala that rs. 59 has been deducted...
How they can just deduct money like that isn't there any law for such crimes.. I want my money back...
My number is [protected]
Nitin garg

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Jan 8, 2017

Complaint marked as Resolved

Money Refunded

Mydala customer support has been notified about the posted complaint.

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Comments

Avneet Jolly

from Delhi, Delhi

Dear Nitin,

As per the telephonic conversation, the issue has been resolved. For more interesting deals you can browse Mydala website or you can download Mydala App from the app store of your Android or IOS operating smart phones.

For further queries we as customer support are active from Monday to Saturday between 9:30 AM to 8:00 PM

Regards,
Mydala Team

Dinesh Dhbade

from Mumbai, Maharashtra

Hello sir/mam
I purchase yesterday coupun code from my Vodafone mo no [protected] but I got same number of coupun code 3 time .
Copoun type =CCD buy1 get 1 free code

It happened with me so many time .

Mydala Team

from Delhi, Delhi

Dear Dinesh,

Please accept our sincere apologies for the inconvenience.

Our customer support team tried calling you multiple times. Since, there was no response, we have escalated your request to the respective team.

For further support, we are always available from Monday to Saturday between 9.30 am and 08.00 pm @[protected] or you can mail us @ [protected]@mydala.com.

Regards
Mydala Team