MyTVS — car

Address:

Chennai, Tamil Nadu, 600118

I had given my car hyundai elantra car no tn07bs3868 for service in omy tvs ambattur which taking service adviser had done a total inspection of the car and there was a minor scratch on the front bumper the service cost me 1499 package. He asks me to come in the evening for the delivery i came for collect my car in the evening they told me that still, it will take 1 hour i said ok and waited while i went to the washing area i see while washing my door was smashing to the wood they didn't even bother about it after washing they were wiping my car i find a dent on the back door i was shocked when i ask them they told me that might be while taking for the service it will be there they said to me. The service advisor checked in the service report there were minor scratches but no dent in the car then i spoke to the manager he told to leave the car we will rectify the dent and hand over the car to you. It was ridiculous somebody given our car for service but u people don't care about it u will deliver the car with a dent what kind of customer servive you people do. Once again i trust them and left my car they deliver my car to my home address around 5 40 pm i was not there my brother collected. The dent is gone in that area painting was not properly finishing done. My brother had already informed my brother will come and share the feedback they said ok. I came yesterday i remove my car cover seen that dent is gone but finishing is not done properly i can easily find the dent area fully dull no shining and find another dent on a ceiling of the car. I called customer care and informed them on miss priya had spoken and told i will take an ownership and resolve the issue and make sure it will not happen again she spoke to the service people (Ambattur) she told she will back in 10 minutes but it almost more than 2 hour no response. I had given my other car tn05bh8295 hyundai xcent for service in ambattur same issue i face for that car also they had put dent and given me. I[censored] people can't take responsibility don't take service for high end car. I want a solution for this case asap.