MyTVS — Car service damage

Booking id 3213467 Terrible experience.Gave my swift dzire for service and body shop work.Vehicle was returned silently with a big dent which was not there before. When i called and asked, initially they said they will check the photos taken before pickup and if true, will rectify it.I conclusively proved that the dent was not there before, using their own photos.After this the vehicle coordinator Prabha stopped picking my calls.Another staff Prashanth tells me that prabha is refusing to come on the line and he is helpless. Finally requested to connect to their manager mr. Murugan. This too was not done till end. Overall i was treated like a beggar.
Was this information helpful?
No (0)
Yes (0)
MyTVS customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MyTVS
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    196
    Pending
    0
    Resolved
    16
    MyTVS Address
    7 B West Veli Street, Madurai, Tamil Nadu, India - 625001
    View all MyTVS contact information