MyTVS — service card

Address:

Chennai, Tamil Nadu, 044

Dear sir,
Sub: appointment of direct marketing associates – settlement
Requested – reg.
…

We have been appointed as direct marketing associates for promoting mytvs 24x7 emergency services membership card to car customers during the year 2011 and is still serving as such. Initially, we paid rs.3.50 lakhs and was given 1000 cards to be sold. At that time, we were told by your personnel that we will be provided with full support, to sell the cards and for future development by way of advertisements, staff support, guidance etc.. However, till date no support was extended from your side and so we are unable to sell the cards, except about 50 cards. Even those persons, who purchased the cards from us, reported that they were not extended with proper attention and services. Whileso, we contacted your manager one mr. Ravikumar, who introduced me to you but he did not provide any guidance. Recently, we were told by him, since the said scheme was not successful, such services does not exist any longer.

While we were promoting your product for emergency services, the fact that the said services have been closed, we have not been informed by your office. Only through some of our card purchasers, we got confirmed the same.

In view of the above circumstances, while you do not provide the emergency services, for which we have purchased the cards, there is no use for us to hold those cards and sell. Hence, we request you to kindly inform us the procedure to surrender the balance unsold cards and get the reimbursement.

Considering our urgent requirements, kindly swift your favourable reply in this regard,

Thanking you,
Yours faithfully,
Lion s. Suresh balaji
[protected] / [protected]