Naaptol.com — Defective product

Address:	Faridabad, Haryana, 121001
Website:	naaptol.com

Yesturday, i orderd a naaptol product naming "jaipuri sanganeri rajai" worth Rs. 1999, order no.[protected]. It was deliverd to me today morning, while taking delivery i checked the product and found it below discription quality(voilation of sales of goods act). I protested taking delivery and demanded return of product on the spot but the delivery boy asked me to pay and told that money will be refunded via naaptol whenever i will file a complaint to return the product, complaint no.[protected]. i agreed with him, and after few minutes called naaptol.com, they denied refunding my money and asked me to collect some voucher or keep the defaulted product. they also challenged me to do whatever i can do but they wont refund me any money. its a clear breach of section-15 and 16 of sales of goods act, 1930. i want remedy under section-59 of the said act. kindly register my above complaint against naaptol.com phn-[protected]