[Resolved] Naaptol — negligence/ ill-behaviour

[Resolved] Naaptol — negligence/ ill-behaviour

D DISHA PARKAR

Hello, I ordered two insect repellent from naaptol around 6 months back. However, these products were faulty. I demanded a replacement of those and handed over both the products. However, only one product was received back. I called and complained about it after 7 days as i was pretty much unwell during that period. I got a rude reply back that won't be helping me as the time-line is to complain back is max 48 hours. Was this information helpful? No (0) Yes (0)
May 13, 2018 Complaint marked as Resolved Naaptol Online Shopping customer support has been notified about the posted complaint. Verified Support Mar 29, 2018 Naaptol Online Shopping Customer Care's response Request you to kindly write back to us with the order id so that we can retrieve your details and respond to your query.
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Comments

brais2013

from Cuddalore, Tamil Nadu

I received the product on[protected]. But Order 2 set 6pcs, pay also 6 pcs but recived 3 pcs 1 set, 1set was missing in the parcel. I called them more than 10 times.

Order number 46155064
Order Date 22/03/2018
invoice no 848153S[protected]
invoice Date 23/03/2018
ph no [protected], [protected]