Naaptol Online Shopping — Product return issue and refund

Address:	Street 14 block number 15D sector 4 bhilai,durg , chhattisgarh
Website:	NAAPTOL

Recieved date-06.04.2023, order by mo.no-[protected], SHIKHA CHAUDHARY
manufactured by-hottech engineers custumer care no.[protected]\[protected]
OQUA-NIHORA SOLUTION PRIVATE LIMITED
Address-2nd floor, F-105, sector-8, noida, Gautm Buddha Nagar, Uttar pradesh, 201301
maine Flameless Elelctric Cooking Stove-ECS1 purchace kiya and jaise he maine isko on karne ki sabse pehle to iska cable chhota sa or fr on kiya to jalne ki smell or bhut dhunaa nikla or product ki body garam ho gai. itna k hath lgane se hath jale. maine customer care pr call ki to unke tarf se koi suuport nhi mila uper se kehte hai k return policy nhi hai..mere pass kuch recording hai unlog ki, mujhe sirf ye product return karna hai qki ye bhut risky hai, mujhe return and refund chahiye bas..pehle call per mujhe bola gya k ho jaega return bs ek compalin dalni hogi to call transfer kar rahe hai fr waha se alg irritate kar rahe bas call transfer he kar rahe aaj 3 din ho gye mujhe bhut pareshan kiye hai ye log..mujhe mera refund dijiye or product le jaiye. ye log bhut he irresponsible hai.please resolve my problem.Thankyou.