[Resolved]  Naaptol Online Shopping — car jack defective

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Bangalore, Karnataka

I purchaged CAR KIT through NAAPTOL and mine order no. Is 10469225 product received around 3/09/2014 and find one of the product is defective as per normal procedure I talked to customer care and they registered the complaint no.7016020 and they give some sort of code for pickup through ARAMAX and defective product is picked up on 18/09/2014 with AWB no. [protected], with doing this I make a contact with NAAPTOL TEAM and updated the issue . A week later again when no respose received from them, I raised the issue and this time they update that a TECHNICAL TEAM will call you and they will give solution, after fews days later i received a call but no any assistance confirmed but while talking with the NAAPTOL TEAM what I can understand that they require more professional experience and a huge gap in communication internally this needs to be corrected if NAAPTOL wants to raise its MARKET professionally . kindly see all these things from your side so that a customer gets some confidence while purchasing any sort of things from NAAPTOL . REGARDS, NAVESH MISHRA