Naaptol Online Shopping — Defective and now refusing for refund.

Address:Ghaziabad, Uttar Pradesh, 201001
Website:www.naaptol.com

Order no. 27480112, set o[censored]tensils 43 sets, product cost Rs 2398, received on 29 sept. it was defective .. i asked for refund now they are refusing. they are saying that company policy dont allow the refund. we can only give you voucher. this is disastrous because on 28 sept one of there agent said that if you will not satisty with our product we will refund you..what i can do now? can you help me?
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    Naaptol Online Shopping Phone
    +91 92 2353 7000
    +91 14 1402 4376
    Naaptol Online Shopping Address
    Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
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