Naaptol Online Shopping — Fraud in cash refund nd giving proper information on website

Address:

Jaipur, Rajasthan

On 25th may i order set of 3 indigo jeans from naptol on 25th afternoons i got my product then i see the ceap quality of product and call to customer care of naptol and said i want my cash back nd take ur product they replied that call to aramex correar company then on 27th may aramex employee collect that product from me nd give me a slip nd told me that give this bar code no. To naptol customer care . i just what they said on 1 june i call to napltol for cash refund then they answer that sir we didn't received the product in the wearhouse i said ohk the i call them on 3rd jaune they give the same reply then on 4th june they got my product nd on 6th they issue a voucher refund but i dont want any vouncher bcz i dont want to shop through naptol
After day i call daily or by skiping 1 day for my cash refund they always reply that u recievied the vouncher or we forwarded ur complain company will call u in 24 to 48 hours the hours not come till date on 12 i decided that tomorrow go to the naptol office i just go to the office given on the naptol site 3/305 girdhar marg, malviya nagar, jaipur in this address no office found nd oonly this is is a residential property on that time standing outside of that address i call to naptol customer care they said that there had no office in jaipurjaipur, company will open the office shortly. Nd of cash refund we will call u in 24 to 48 hours.
Kindly help