Naaptol Online Shopping — highly dissatisfied with the resolution given by [protected]@naaptol.com

Dear sir/Madam, I am very disappointed with the product which has been delivered to me as I ordered a watch with a good quality but didn’t got the same. firstly the product was defected as its dial glass was having cracks and its back panel cover/cap is very loose, overall the product is very cheap and disgusting as comparison of its price I have already lodged a complaint with <[protected]@naaptol.com> and got complaint number: 9823416 for the same but I was given an option that it can only be replaced and no supplementary watch can be given in place of this product so I requested your executive to give me other option other the replacing the same item but he denied and now I am sending you back this item back. I request you to either give me another branded watch of same segment or you keep your product with you and keep the money with you it may help you in you stupid business. And I am going to take further action in this regard. Details of the product : Order ID : 14226479 Product : Exotica Fashions Watch - Black_ExF B 4 EFG-01-B Seller Name : Pearl Electronics Order Date :[protected] Shippment details : ARAMEX NPD with AWB No : [protected] Amount : 998.00