[Resolved]  Naaptol Online Shopping — not returning my product after assuring

Address:

Varanasi, Uttar Pradesh

hi i am mr. amit kumar.my order no. is 9763156.naptol delivered me product on 7-7-2014.after opening it i found its quality is very poor and not matched as shown on television.i call them and they assured me me within 2 days its return back.but that 2 days never came.i call them regularly and they said the same every time that within 2 days.and after more than 1 months product is with me.i am very much frustrated .big amount of money is wasted due to them.they are fraud.i request here to do something ...and pleazzzz help me return my money.