This is regarding my order of a calling tablet order no :25996619. The order was placed on 20th aug and delivered on 22nd aug this has been a horrible experience of purchasing a product from naptol. I ordered a data wing calling tablet on 20 aug 2016. The product was delivered to me on 22nd aug. The quality of this product is so poor that i cant describe. I ordered this product because of good will of naptol but i am disappointed with the product that is advertised on naptol. The quality of the screen of this tablet is so poor that it creates blurred image in front of the eyes. Also when tried to make a call using this tablet, the voice echos and the quality is pathetic. Tried calling customer care serveral times but i havent seen such an unprofessional team (Complaint no[protected]. I would request you to immediately replace this product otherwise i can go ahead with some legal proceedings with this. I ordered this product because of trust onnaptol but kind of support that i am getting from naptol team is disappointing.
Please suggest the next steps.
Thanks
Pooja
[protected]
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