Naaptol Online Shopping — Pathetic service /NEED MY MONEY BACK

Address:

121003

I placed an order no 24735107 bed sheets on 15t july 2016, received the order on 20 july 2016, called on same day to returned the order it was taken on 28 july 2016 its been 15 days i am waiting for my money back not voucher such a arrogant pathetic service ' lackcommunication ; useless excuses .i called my self twice but no positive response
than i got the call from monu (cce ) he asked me to send the noc as well id proof (passport )(shashi verma, monica gujral) as i want money to be transfered in my daughter in law account i immediately send the copy on what-supp no, as well send the msg as he said that the whatsup no from where i send the proof was not registered, asked me to send the msg from registered number i did so as well, now its been 7 days i call again today (6th august ) and came to know that they they dont have any registerd no and they are going to issue voucher, from the very first day i ma saying i want my money back, in between i clarified this to the finance team as well
no respect for any body time or money
i myself has to take the initiative to resolve my complaint, its really difficult for naptol to survive in this market when we have other good option, above all i have already shared my accounts details with monu and he promised me that i wll get my money back in 7 days