Naaptol Online Shopping — Refund of money

Address:Bellary, Karnataka

I have ordered saree on 14/01/2014 vide order No: 8078983 & same have been received on 17/01/2014 & paid the amount of Rs: 3, 400/-. After receiving the pack has been opened and seen the con taints i.e saree are not in good quality. The saree are very very thin in thickness and the material is not Art silk. Hence I have given complaint on 17/01/2014 vide complaint No: 5617062.
Now I want the money back which i have paid .Kindly pay me the money back urgently
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i have ordered computer speakers vide order no 11224690 on 28.10.14 after long follow they said the delivery could not be done and said we will return back the money which i aid through visa debit card that too on 21.11.14 they sent a message as said above

Look into the matter and do the needful

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    +91 14 1402 4376
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    Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
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