[Resolved]  Naaptol Online Shopping — regarding return of product due to low quality and deviation from description

Address:New Delhi, Delhi

I have purchased a product from Naaptol. the Product's Order ID is 13026533. I paid the cost through online transfer. The product that had been delivered to me has very low quality as compared to the descriptions. Also, there are deviations between actual delivered product and the descriptions. I had called naaptol customer care around 10 times to tell me the process for returning the item and get the refund. But to my surprise, they told me each time that I would get a call within 24 hours and then I would be informed about the whole process. I never got that call. I got fed up of calling and re iterating the issues. Plaese do the needful. Thanks
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Apr 5, 2018
Complaint marked as Resolved 
Naaptol Online Shopping customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2018
Naaptol Online Shopping Customer Care's response
Dear customer,
your complaint is very old and also product has been outside warranty so we are unable to take your complaint in this regard.
@Team Naaptol
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    +91 14 1402 4376
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