Naaptol Online Shopping — Smart watch Bluetooth and phone stand combo/not working and missing

Hi..This is srilekha Samudrala I have ordered a combo of smart watch ...Bluetooth earphones & a phone stand on name of samudrala venugopal..delivered on Sunday[protected]when I received Bluetooth earphones are missing & smart watch is not even starting...so I want to return the product & I messaged & called customer care nearly 10 tyms in this one week no one is responding properly & cutting my call in middle of conversation...I want my amount of 599 back to be refunded I have waited till now but now am not going to bare still...kindly solve my problem as soon as possible if not I will be taking serious action
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Naaptol Online Shopping customer support has been notified about the posted complaint.
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Dear Customer,

Thank you for writing to Naaptol!
 
We regret for the inconvenience caused to you.   
 
Request you to kindly write back to us with the order id so that we can retrieve your details and respond to your query.
 
Awaiting your earliest revert and be rest assured of a complete resolution from our end.
 
We deeply value your relationship with Naaptol and are committed to providing the highest level of products & services.
Hi,
Apologies from Naaptol!
Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
[protected]@Naaptol

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