Verified Support
Apr 30, 2019
Naaptol Online Shopping Customer Care's response Dear Customer,
We regret for the inconvenience caused to you.
With reference to your complaint for order no[protected], we are hereby arranging the reverse pickup for replacement.
Kindly follow the below mention steps for free pick-up:
1. Please pack the complete product in travel worthy packaging.
2. Delhivery courier boy will come to pick the product at your door step within 2-3 working days.
3. Note down the Pickup Request Number/Token No/Collection Reference No received from pick-up boy for future reference and Update Dispatch Details to Naaptol after pickup done.
It would take 2-3 working days to reach product at our warehouse. Once the product reaches to us, we shall action further.
if you have any further query, please write us at [protected]@naaptol.com with the order detail.
We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.
@team Naaptol