Naaptol Online Shopping — Unethical Behaviour

Address:

Mumbai City, Maharashtra

I have booked a Coloured Roti, Khakra & Pizza Maker with Atta Maker + Free Hotpot @2773 on dated 03/07/2015 having order no.15444863 which may supposed to delivery on 15/07/2015 but instead of that they have delivered on 22/07/2015 and that is also without any intimation us the reason of the delaying. Above all they had delivered us the damaged material (Roti Maker having a dent and a breakage in its screw part). when we have complaint (complaint number[protected] dated on 22/07/2015) about the recieved goods they asked me to send it back to their Delhi warehouse and after recieved that product then only they will replace me with a new one. I dont know even what again they will send back to me. i have asked them send a fresh undamaged product to me and take their damaged product from me, but they are not willing to do that.