[Resolved] Naaptol Online Shopping

[Resolved] Naaptol Online Shopping — Wrong product sent

P prnce_bardia2003 from Delhi, Delhi Jan 15, 2022 Jan 16, 2022 This thread was updated on Jan 16, 2022

I have order looking at your TV advertisement that there is 50 colour mask where as I received the product with 5 colour. I had clarify this before purchase that it will be multicultural same as shown in the TV advertise. Had ask for return and now your executive are denying this. Neither they are supporting nor speaking in a supportive manner. This looks like a false advertisement and a fraud with the consumer. I need a return and need the same product which shown on the advertisement. Also 2-3 mask are damage Order Mobile number - [protected] Was this information helpful? No (0) Yes (2)
Feb 18, 2022 Complaint marked as Resolved Naaptol Online Shopping customer support has been notified about the posted complaint. Verified Support Jan 16, 2022 Naaptol Online Shopping Customer Care's response Hi, Apologies from Naaptol! Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction. [protected]@Naaptol
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