[Resolved] Naaptol Online Shopping — zen neo 4g mobile sent defective set

sanjay choutale

from Sangli, Maharashtra

Address:	Thane, Maharashtra, 421301
Website:	Naaptol.com

Maine dt.21•02•18 ko zen neo 4g android mobile ka order kiya aur 26•02•18 ko received kiya. But delivery boy ne check kiye buna hi mujhse cash dene ko kaha. Maine pucha pehle open to karo. Usne kaha company iski permission nahi deti. Pehle payment karo baad mein pack open karo.. Aine same waisa hi kiya. Aur wo delivery boy chala gaya. After 3 hrs. Mobile hang hone lag gaya. Phir cust care par call kiya jawab mein service centre ko jaye kaha. Waha jaane ke baad service wale ne 350/ rs. Maange woh bhi diya after 2days same problem ab woh bolta hai company me bhejna padega... Pls support me. Nahi to mujhe legal tarike se jaunga.
Thanks.

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Apr 30, 2018

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2018

Naaptol Online Shopping Customer Care's response Request you to kindly write back to us with the order id so that we can retrieve your details and respond to your query.
@Team Naaptol