Naaptol — Selling defective set of Mobile phone, VOX DV 20

Address:

Thane, Maharashtra

I have purchased a VOX DV 20 mobile through NAAPTOL by placing an order in NAAPTOL on 28/08/2015 and I received order number 16490538 from DM NAPTOL same time .I got the mobile delivered at my home on 02/09/2015 from the delivery boy. I encountered so many problems after operating the mobile which are given below: 1. When I fitted my 2 sims inside the mobile, Only sim1 is functional.It means calls are incoming and outgoing smoothly. But there is no access to internet. 2. In case of Sim 2, no calls are incoming and outgoing and also there is no access to internet from it. 3. When I fitted third sim inside the mobile, there are no incoming and outgoing calls from it and also, there is no access to internet. 4. The functioning of the battery is very poor. It does not work for more than 2 hours after charging it fully. 5. Web page from sim1 automatically opens at night. 6. I also fitted the 2 sims in a different mobile and I found both the sims functional.There are incoming and outgoing calls in all the 3 sims and also have internet access in all the 3 sims. 7. It proves that there is problem in mobile due to which all the 3 sims are not functional in it. Therefore solve my problems at the earliest. 1.My contact numbers are [protected], [protected]. 2.My home address is Upvan Nagar Boda Bag, Rewa(M.P)-486001. The company is not giving any proper feedback.I want that my mobile should be repaired or replaced at the earliest. ANAS AHMAD S/O Dr. NIYAZ AHMAD UPVAN NAGAR BODA BAG, REWA(M.P)-486001. ;