Naaptol — Swipe slash calling tablet with scratches on the screen

urvashi punj

from Bengaluru, Karnataka

Address:	New Delhi, Delhi, 110059
Website:	WWW.NAAPTOL.COM

I have received swipe slash calling tablet with scratches on the screen on 30th may, 2016. I lodged complaint on the very same day for which i was told that they have given complaint to back and log team and in 4-5 days they will arrange reverse pickup from my doorstep. After which i have been calling them everyday and the customer care is giving me the sam reply. The order no. Of the product is 23266684 and the complaint no. 15633010, awb no.[protected] through a courier service m/s drive eneterpise solution ltd co. Dtdc courierand cargo ltd. Khasra no. 1226, rajokri village, new delhi 38. Address of the co. Given is: c/o naaptol online shopping pvt ltd., 13pl solutions, old no. B98, new no. B1331, new ashok nagar, near pandey medicos, new delhi96

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Naaptol Online Shopping customer support has been notified about the posted complaint.

Jun 13, 2016

Updated by urvashi punj I have purchased swipe calling tablet online through naaptol on 30th may, 2016. The tablet has sratches on the screen for which i complained immediately to customer care and i was given complaint no. 15633010. Since then i am calling every day and i am told that within 4-5 day they will arrange reverse pickup but nothing has been done so far. At customer care I have spoken to Arvind, Sandeep, Gaurav, Khushboo and so on . they also told me that back and log team will contact me in 24 hrs but nothing happened. kindly do the refund as soon as posible