Naaptol — Wrong product delivered

Address:	122017
Website:	www.Naaptol.com

I had ordered a electric pest and insect conrtol machine with an offer of buy one and get one free.My order no is 21097729. I had called the customer no and registered a complaint about this on Monday 21st March 2016 and was assured of response within 48 hours but there is no response . I again called on 24th and again there is no response.I had paid Rs 1899/- for the product. I would like to have a refund. as they only keep telling we will revert as early as possible