[Resolved]  Naaptol.com — Regarding faulty product and deceiving customer

Address:

Khordha, Odisha

I had bought one roti maker from naaptol.com .When I tried the product I got electric shock from the body of the roti maker. Therefore with precaution like using a dry clothe and wearing sandal i tried to make rotis withe help of the appliance but to my disappointing it was not at all helpful as it is not making the kind of rotis they are show in their advertisemnt . They are totally deceiving their customers .When i tried to review the product in ther website the did not update my review comments in their review comments column . When I told them that I want my money back, they told me that they cannot return the money back but they can replace it(though on theri website they have mentioned that they have provision for refunding money for faulty products).After so many days also they have not came to pick the product for replacement Order No 9176018. Phone Number:[protected] Thanks Alok Ranjan Patro