National Payments Corporation of India [NPCI] — UPI transaction ID[protected] dated Dec.07,2023

Funds transfer for Rs. 5000/- effected on 07/12/2023 in favour of INDIAN INSTITUTE OF ANIMAL WELFARE to Union Bank of India, Neelangarai Branch, SB A/c No. [protected], IFSC: UBIN0813273 through Gpay from my mobile number[protected].

My account with City Union Bank got debited immediately and Gpay App displays that the transaction is completed. The UPI transaction ID is mentioned as[protected]. Beneficiary is yet to receive the credit. Just to cross check, a similar transaction was put through as a test case for 1 Rupee on 31/12/2023, under UPI ID[protected] and this too is not received.

Upon a closer scrutiny, is is observed that the beneficiary account number has been wrongly typed as [protected] instead of the correct one [protected].

I request NPCI / Union Bank of India to look into the same and pass on the credit to the correct beneficiary account number.