Neetabus.in / Neeta Tours & Travels — Bad behaviour towards senior citizen,she was dropped in the middle of highway

Address:

B3 Sharan Towers 24 Gokhale Road, Chinna Chokkikulam

My mother was is 7- yrs old was travelling from Mumbai(Borivali) to Pune.her dropping point was mentioned by me while booking the ticket on 3 rd Dec as Aundh Bremen Chowk, but she was dropped in the middle of the highway before climbing the bridge, she was new to the place so she didn't know, she couldn't cross the road with her 3 luggage nor an auto would stop in the middle of the Highway.
Most disappointed with a reputed company tendering such service to a senior citizen, she could have been dropped on one side of the road not in the middle of an Highway.