Neetabus.in / Neeta Tours & Travels — Broken Seat in Neeta Bus from Mumbai to Nashik

I am traveling from Mumbai to Nashik wherein I was given a broken seat, further to which I refused to seat there and sat on another seat leading to lot of arguments and other passenger shouting and talking disrespectfully.
They replaced my seat at the first seat, leading to lot of inconvenience, small space to go towards out door leading to all passengers going in and out hitting on my leg, plus hitting me with luggage also. This is a really ar experience, while they are charging for the seat and services but seats and services are not as per what we pay. Request refund for all the inconveniences caused to us plus mental trauma in the complete journey.