[Resolved]  Nestaway Technologies — Rescheduled Moveout without a reason & Charged me extra rent and poor service

Website: www.nestaway.com

Yesterday was my moveout date in Nestaway and I took a half day and I was waiting for them from 6:00 pm where he promised to come for the inspection, the guy came around 7:45 and saying he cant do the moveout today because water is not there and also it is so late, we are moving out because there was no water like for past 3 months, they used to provide us Moring and evening 5 minutes of water without specific timing. He said he will inspect the house on morning like 9;30am but today morning I get mail it will be scheduled at 6:00 pm and they charge me 1 day extra rent for rescheduling move out still we shift every thing to our new apartment. i paid full rent for the last 3 months even there was no water now i don't know how much they will deduct from my deposit amount.
Thank you for your attention to this complaint. I look forward to a swift resolution
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Oct 22, 2023
Complaint marked as Resolved 
NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2023
NestAway Technologies Customer Care's response
Hi Salvin, we regret the experience you’ve had with us and we completely understand your disappointment we would certainly like to turn around your experience. Please help us with your registered details so that our team can get in touch with you ASAP.
Thank you!
 
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