Net4 India — Amount not credited to wallet. FTP credentials not getting updated. Auth code not generated

Website:www.net4.in

Have a reseller account with net4 since past many years.
Lately facing a lot issues.

Have generated a few tickets too but nothing happened.

1. I have been trying to setup / add FTP credentials for a few of my hostings but I am not able to do so.

2. I have transferred rs. 5000/- to my reseller account. The transaction from the banks side and also the order from your side shows complete but the amount did not get credited to my wallet balance.

3. I have initiated a auth code request for a few domains but none of them has been processed.

Please help resolve my issues asap as I am taking this last chance o[censored]sing this forum before filing a complaint with Incan

Hoping for a quick redressal

Regards
Johar J Singh
[protected]
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I am in the same predicament. I have been a Net4India partner for over 10 years. My name is Niel Hirjee and my partner ID is[protected]. I too have recently deposited money with Net4India via online transaction on my debit card through their website and my bank account has been debited but my Net4India wallet does not reflect the credit.

Card No.: 5536XXX3XXXX5516 02SEP20 021950 ITservicesCC Mumbai Ref:[protected]. I have raised a trouble ticket TT[protected]/2/2020 but it is unresolved.

I have a friend who wishes to transfer out his domain (agarwalagroup.com) but the auth code for the domain is not being received from Net4India. Trouble ticket TT[protected]
8/27/2020 has remained unresolved for many weeks now and no one answers phones or email.

Saddened to see an Indian brand ending this way.Wish there was a way in which the domains there could be transferred out without inconveniencing the owners of the domains.
Grebweb's reply, Nov 16, 2020
Same is the case with me.
Have your Domain Transferred??
Please also help me out, if u got any success

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