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www.nexaexperience.com
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Last updated May 12, 2024
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NEXA reviews & complaints page 14

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A
atul226
from Mahalingpur, Karnataka
Feb 16, 2018
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pathetic service

Address: Kangra, Himachal Pradesh, 175026

I had booked baleno alpha 1.2 on october 29, 2017. Mr kanav was the relationship manager assigned to me. I am working in bangalore and was having holidays on this january end. He assured me that by january end i will get my vehicle. But as the date came near he started making execuses. Because of him only i had to cancel my return flight and booked another 1 which costed me more than rs 10, 000 as he assured me that i will get the vehicle...
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E
enitija
from Delhi, Delhi
Feb 15, 2018
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car not delivered on time by competent dilshad garden

Address: 110095
Website: eZar

I have booked a Baleno car to competent dealer Dilshad Garden New Delhi on 30th Nov 2017. After completing all formalities and releasing the PO and insurance on 7th Feb 2018 they have committed that car will be delivered by 10th Feb 2018 but as of now they are unable to deliver the car due to their own issues. I am going through lots of mental pressure due to this and still they are giving excuses that your file was exchanged by other customer...
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G
G VARADHARAJAN
from Tiruchirappalli, Tamil Nadu
Feb 14, 2018
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car service wheel alignment report

I am owening both baleno & dezire car. Whenever wheel alignment is carried out while servicing the vehicle the alignment report is not given to the customer because there is no provision in the equipment to take a print out. The facility of printing the report & giving a copy of report is a must. This may be arranged in all of your authorised sevice centres...
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A
anilmchaudhari
from Mumbai, Maharashtra
Feb 6, 2018
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maruti ciaz

Address: 411018
Website: www.nexaexperience.com

Inspite of the routine service, the thermostat of my car got failed within 2 year and 4 months of car life. Which required the engine to be repaired.
This is unintended failure and demonstrate failure of the quality of vehicles. The concrete answer from the maruti representative can not be given except trying to wash off the hands from the issue and trying to show the mercy of the extended warranty.
As per the opinion, the...
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N
nravi nravi
from Madurai, Tamil Nadu
Feb 6, 2018
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product

Address: Krishnagiri, Tamil Nadu, 635109

Dear sir
My suzuki ignis delta have a problem of clutch hard and jerking while gear shifting i am approached to service team they told because wearout, this is bad experience me because within 1year only 10000 kilometres running, is it possible to wear with 1 year?, it is not covering under warranty,?. I bought my vehicle only because service cost is less. Pls reply me what is actual route cause....
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S
sumesh_14
from Delhi, Delhi
Jan 31, 2018
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maruti suzuki baleno delta model

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Subject: i had purchased maruti baleno from vipul motors sector 63 noida. On 23 september 2017.
Sir i had purchased maruti baleno from vipul motors sector 63 noida gautam buddh nagar. On 23 september 2017 but i have got car which so many scratches on the car. I have told the sales man who had given delivery but he said when there is 1st service all scratches will be removed. I had gone to the 1 st service to vipul service station....
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V
Vivek Sodha
from Ahmedabad, Gujarat
Jan 27, 2018
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incorrect commitment of car delivery

Address: Rajkot, Gujarat, 360004

I am er. Vivek sodha, i am totally dissatisfied with the commitment and service offering from nexa at this point of time. I booked baleno delta model (White color) on 28th october. Below was my primary requirement during booking.

1. I requested 2018 manufacturing and billing of the car and
2. I would like to have car delivery on 20-jan 2018. If not possible, 27-jan/28-jan would also work.

Waiting period...
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A
Arvinder Bharti
from Thanesar, Haryana
Jan 25, 2018
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safety of ciaz car

I arvinder bharti mobile no [protected] purchased ciaz car on 27.04.2017 from mohali. They show me that in car a huge safety system in built. No body can stole your car. But fact is that within 10 min my car was stolen in front of my office on 10.11.2017 at 4.00. Pm. I have proper recording of that as cctv camera is fitted in front of my office. Nexa insured my car from royal sundram insurance co. Their office at noida. I have already submitted...
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P
prateetg
Jan 25, 2018
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maruti / nexa is a nightmare

Address: Gurgaon, Haryana

I have been struggling with these robots since apr-2017. From top to bottom everyone is ignorant. The only focus is to sell cars and generate revenue. The customer care people are trained only to say - "we understand your concern and will escalate the issue to the concerned". To whom this escalation goes, no one knows..
I had contacted [protected]@nexaexperience.com, arun. [protected]@maruti.co.in, abhishek. [protected]@maruti.co.in, [protected]@maruti.co.in,...
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S
Sooraj pk
from Chennai, Tamil Nadu
Jan 23, 2018
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required the car delivery on time (baleno delta ray blue)

Address: Kannur, Kerala, 670594

This is sooraj here from kannur.. December i have booked a baleno delta rayblue car from kvr motors nexa kannur showroom which they promised me to deliver by january 28th. After several reminders and calls they called me and saying they cannot deliver it on time. And i didn't cancel the booking. So i booked the same car from am motors nexa showroom calicut. Before booking itself i asked them regarding the delivery date. They also promised...
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D
Disha Thakkar
from Ahmedabad, Gujarat
Jan 16, 2018
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s-cross delta 1.3- breakdown on the way and delaying in on road service

Address: 390021

I had purchased s-cross delta 1.3 on 28 october 2016 from nexa amar cars pvt. Ltd., vadodara, gujarat, india. I got stuck with the car on 30 th october 2017 in which the cars stopped by steering lock near dabhoi. We called for on road service which reached us after three hours of making complaint. The car was checked at amar cars and no problem was detected by the technician.

Now again on 15 january 2018 our car again got...
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S
subho90
from Bengaluru, Karnataka
Jan 9, 2018
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issue in baleno car delivery

Address: Kolkata, West Bengal, 700048
Website: Senai Motors, 336 Canal Street, Lake Town, VIP , West Bengal Kolkata - 700048

I am writing today to complain of the poor service i received from your company after booking baleno delta petrol from senai motors, 336 canal street, lake town, vip, west bengal kolkata - 700048.

Please find below list to explain the situation.

1. I have been told that car will be delivered after 10 days of loan disbursement.
2. Car has been allocated to my name before 20th december.
2. Down payment...
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I
Idea_12
from Tosham, Haryana
Jan 1, 2018
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cheating with me by nexa alwar dealer

Address: Alwar, Rajasthan

I am premium customer of maruti since 2011, earlier vehicle was maruti wagonr rj14 4191. Recently i have purchased new scross zeta mode (Rj14 yc 3088) l on 18-oct-17.
I am living at jaipur so i contact to jaipur dealers but they are denied to given any discount on new model. Last i contact to your alwar dealer “fortune cars" owner mr. Sanjay nakara. He committed me, he will give me basic accessories & leather seat cover free with...
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P
Prabhu_77
from Delhi, Delhi
Dec 26, 2017
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wrong detail in rc book

Address: 600056

I had taken delivery of my car baleno delta petrol on 29th oct 2017 from nexa katttupakkam - chennai. After a month i received the rc book. But instead of petrol it is mentioned as diesel. I had given it back for correction and a week later i was information that my rc is ready.
When i saw that, it was a shock for me as they have scratched the printed word (Where diesel was mentioned) with blade and have handwritten as petrol over...
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W
WINSUM POWER
from Delhi, Delhi
Dec 11, 2017
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nexa sales

Address: Gurgaon, Haryana

To
The manager
Competent motors
Gurgaon.
Sir
I had booked a ciaz vxi petrol from sohna road branch.
Mr. Mohit (Manager) had promised a discount of rs.50, 000 (Incl. Of corporate discount) for this model with a body cover. Mr. Masood ahmed gave an approval for the same.
At the time of delivery he assured me that the discount amount will be sent thru cheque within in 3 working days. Mr. Mohit...
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L
L s T12
from Noida, Uttar Pradesh
Dec 11, 2017
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new car break down on the way

Address: Ghaziabad, Uttar Pradesh, 201002

Dear sir / madam

My self laxmi shanker tripathi purchase new baleno car delta p no dl6cq8087 from your dealer magic auto pvt ltd - ghazipur delhi on[protected] which run aprox 3600 km as of now. Yesterday aprox 11 pm when i was with my family near about noida sector 121 car suddenly brake down. Vehicle was getting started also gear working but car was not taking race. It was very typical situation for me at around mid night...
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N
Nikitha Benny
from Bengaluru, Karnataka
Dec 8, 2017
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complaint regarding service and vehicle delivery

Address: Bangalore, Karnataka, 560037

Hello sir/ma'am,

Myself nikitha benny working for wipro technologies ltd, bangalore.

I had booked for a baleno sigma (Petrol) on sep 5th, 2017. The dealer conveyed that the car would be delivered to us by the first week of december.
Since there was no response till dec 4th, i contacted the dealer and they conveyed that the car will only be delivered by jan 2018.

This is very disappointing....
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P
Preethu R
from Bengaluru, Karnataka
Dec 1, 2017
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cheating on delivery

Address: Mysore, Karnataka, 571201
Website: Nexa mysore

I had book or baleno car in nexa showroom mysore the showroom guys told me that i will be receiving the car on 12th of november i have the function of my sister's wedding on november 16th so i thought of gifting her a car and i transfer the amount for nexa showroom mysore but today is date december 3rd till today i have not received a car when i tried calling your showroom guys there ignoring my call my plans to gift a car to my sister got...
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V
Vangara Srinivas Rao
from Warangal, Telangana
Nov 28, 2017
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apollo tyre damage for front and rear on right side. request a refund

Address: Anantapur, Andhra Pradesh, 515001

On 14th Nov, 2017, on my way with family from Vinukonda on state highway, the vehicle tyres both front and rare got failed. Front tyre busted and rare bulged. This has been reported on 14th and after many days 18th and 25th the tyres were checked and still now no report has been given till now. Total Kms of vehicle run - 3800kms. Request for refund....
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S
ShaikMohaideen
from Chennai, Tamil Nadu
Nov 27, 2017
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jun manufactured vehicle

Address: Chennai, Tamil Nadu

Hi, i have purchased a ignis from nexa. And it was delivered on nov -17 but the manufacturing date of the vehicle is on jun 17 as per vin no. They have delivered 5 months old vehicle. I try to approached dealer they are saying it is received only on october. As per my knowledge it will take max 60 days from maruti to reach dealer from the manufactured date. This is the right, they can delivered 5 months old vehicle with out informing me?...
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