[Resolved]  nextra internet — customer id 2013092. worst and pathetic service provider for internet

Address:

Gautam Buddh Nagar, Uttar Pradesh

BELOW IS A SNAPSHOT OF A FEW MAILS THAT I HAD COMMUNICATED TO NEXTRA WITHIN ONE MONTH OF INSTALLATION OF MY INTERNET FROM THIS PROVIDER. FROM THE 2ND DAY ITSELF THE INTERNET BROKEDOWN AND DID NOT WORK FOR ATLEAST 15 DAYS OF THE ENTIRE MONTH, THEY HAD CHARGED THE COMPLETE AMOUNT FOR THE MONTH PREPAID ITSELF DESPITE OF ALL THIS THEY ARE NOT REFUNDING THE AMOUNT PAID TO THEM. LICENSE OF THIS PROVIDER MUST BE CANCELLED FOR FRAUDULENT MALPRACTICES BEING DONE TO THE CONSUMER. Amit Maheshwari <[protected]@gmail.com> May 31 to support WITH ABSOLUTE DISAPPOINTMENT I WOULD LIKE TO INFORM YOU THAT A WEEK OLD CONNECTION OF MINE HAS BROKEN DOWN TWO TIMES. ONCE PREVIOUSLY AND CURRENTLY SINCE YESTERDAY THE INTERNET IS NOT WORKING AT ALL, YOUR CUSTOMER CARE EXECUTIVES HAVE NO CLUE AT ALL ONLY THEY SAY ITS A TECHNICAL ISSUE. I HAD INSTALLED NEXTRA FOR ITS SERVICES BUT IT SEEMS YOUR ARE THE WORST. IF SUCH OUR THE SERVICES THEN THERE IS NO POINT CONTINUING WITH YOU, YOU HAVE TO EITHER COMPENSATE ME FOR THE LOST DAYS OR I AM NOT INTERESTED IN SUCH SERVICES. I WANT A FULL REFUND OF MY AMOUNT PAID TO YOU. Support May 31 to me Dear Mr Harish, Apologies for the inconvenience faced by you. This mail is in regards of your Nextra Customer ID - 2013092 We would like to inform you that there some technical issue in your area, due to which your internet connection is not working. Your team is working on the issue, same will get rectified in some time. Thank You!! Regards, Nextra[protected] From: Amit Maheshwari [mailto:[protected]@gmail.com] Sent: Saturday, May 31, 2014 6:04 PM To: [protected]@nextraworld.com Subject: registered mobile no [protected], new connection at D 11 SECTOR-12 NOIDA Support May 31 to me Dear Mr Amit, Apologies for the inconvenience faced by you. This mail is in regards of your Nextra Customer ID - 2013092 We would like to inform you that there some technical issue in your area, due to which your internet connection is not working. Your team is working on the issue, same will get rectified in some time. Thank You!! Regards, Nextra[protected] From: Amit Maheshwari [mailto:[protected]@gmail.com] Sent: Saturday, May 31, 2014 6:04 PM To: [protected]@nextraworld.com Subject: registered mobile no [protected], new connection at D 11 SECTOR-12 NOIDA WITH ABSOLUTE DISAPPOINTMENT I WOULD LIKE TO INFORM YOU THAT A WEEK OLD CONNECTION OF MINE HAS BROKEN DOWN TWO TIMES. Amit Maheshwari <[protected]@gmail.com> Jun 1 to Support Your technical issue is on the 2nd day itself has not been resolved? Support Jun 1 to me Dear Mr Amit, Greetings from Nextra!! This mail is in regards of your Nextra Customer ID - 2013092 We would like to inform you that our team is still working on the issue and will trying to resolved the issue as soon as possible. Regret the inconvenience faced by you. Thank You!! Regards, Nextra[protected] From: Amit Maheshwari [mailto:[protected]@gmail.com] Sent: Sunday, June 01, 2014 10:37 AM To: Support Subject: Re: FW: registered mobile no [protected], new connection at D 11 SECTOR-12 NOIDA Support On 1 Jun 2014 11:13, "Support" <[protected]@nextraworld.com> wrote: Dear Mr Amit, Greetings from Nextra!! This mail is in regards of your Nextra Customer ID - 2013092 We would like to inform you that our team is still working on the issue and will trying to resolved the issue as soon as possible. Regret the inconvenience faced by you. Thank You!! Regards, Nextra[protected] From: Amit Maheshwari [mailto:[protected]@gmail.com] Sent: Sunday, June 01, 2014 10:37 AM To: Support Subject: Re: FW: registered mobile no [protected], new connection at D 11 SECTOR-12 NOIDA Your technical issue is on the 2nd day itself has not been resolved? On 31 May 2014 18:45, "Support" <[protected]@nextraworld.com> wrote: Dear Mr Amit, Apologies for the inconvenience faced by you. This mail is in regards of your Nextra Customer ID - 2013092 We would like to inform you that there some technical issue in your area, due to which your internet connection is not working. Your team is working on the issue, same will get rectified in some time. Thank You!! Regards, Nextra[protected] From: Amit Maheshwari [mailto:[protected]@gmail.com] Sent: Saturday, May 31, 2014 6:04 PM To: [protected]@nextraworld.com Subject: registered mobile no [protected], new connection at D 11 SECTOR-12 NOIDA WITH ABSOLUTE DISAPPOINTMENT I WOULD LIKE TO INFORM YOU THAT A WEEK OLD CONNECTION OF MINE HAS BROKEN DOWN TWO TIMES. ONCE PREVIOUSLY AND CURRENTLY SINCE YESTERDAY THE INTERNET IS NOT WORKING AT ALL, YOUR CUSTOMER CARE EXECUTIVES HAVE NO CLUE AT ALL ONLY THEY SAY ITS A TECHNICAL ISSUE. I HAD INSTALLED NEXTRA FOR ITS SERVICES BUT IT SEEMS YOUR ARE THE WORST. IF SUCH OUR THE SERVICES THEN THERE IS NO POINT CONTINUING WITH YOU, YOU HAVE TO EITHER COMPENSATE ME FOR THE LOST DAYS OR I AM NOT INTERESTED IN SUCH SERVICES. I WANT A FULL REFUND OF MY AMOUNT PAID TO YOU. AMIT MAHESHWARI. Send eBay India - Offer on Home Appliances