Nims University — Refund of my registration amount

Address:	DELHI-JAIPUR HIGHWAY, JAIPUR
Website:	www.bing.com/ck/a?!&&p=b4fc6d6c9a064d80JmltdHM9MTcwMzI4OTYwMCZpZ3VpZD0wY2RhYTllZC1jZDM3LTY0MjgtMGJhMS1iYTYxY2M1NzY1YTcmaW5zaWQ9NTIyOA&ptn=3&ver=2&hsh=3&fclid=0cdaa9ed-cd37-6428-0ba1-ba61cc5765

Hello!
I am writing this complaint against the NIMS University. Actually on APRIL 3, 2023 I took admission in NIMS University by paying the registration amount of 10000/-. Later on due to some family issues I was unable to make continue my studies in the University so I called them explained them about my problem and they agreed to my problem. After that I asked about the refund then they told me that they'll provide me the refund within the next month. Now it's the month of December but I haven't received my refund. I have called them many times but got no proper response. I also have Gmail them many times with the proof of transaction. Please help me with the solution as soon as possible.